
“Pleasance has plugged into ‘hot spots’ within the organisation and provided trouble shooting in areas that have been dysfunctional”
“Pleasance has an understanding of the diverse roles within teams and her approach has contributed to finding solutions in areas in which the team was having difficulties. Understanding how other team members ‘click’ and seeing more clearly the strength of each team member has made it possible to develop more effective and efficient ways of functioning together”
“Using a personality style matrix tool, Pleasance held a mirror up to the team which helped us see for the first time what was really going on. This process gave me a much more grounded appreciation of how the team fits together with the result that the workflow within the team has streamlined. Pleasance’s intervention was empowering for the team, as well as for me as their manager”


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